Hacienda Paradise Hotel ★★★★

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Hacienda Paradise Hotel | Playa del Carmen | Mexico

Avenida 10 entre Calle 20 y 22, 77710 Playa del Carmen, Mexico

➤ Hacienda Paradise Hotel | Quintana Roo

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Just 2 blocks from the beach and near a variety of activities, this boutique hotel in Playa del Carmen has comfortable guest rooms and relaxing facilities, such as an outdoor pool.

Hotel Hacienda Paradise features spacious guest rooms with attractive wood furnishings, plush linens and organic toiletries. Guests can also enjoy free wireless internet access and low-cost calls worldwide.

The concierge desk at the Hacienda Paradise can arrange restaurant reservations, transportation and more. Visitors can walk to the vibrant Fifth Avenue, a pedestrian walkway with restaurants, bars and boutiques. Activities such as diving and archaeological tours are available near the hotel.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap

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Room choices in Hacienda Paradise Hotel

Hacienda Paradise Hotel Services

Internet WiFi is available in all areas and is free of charge.
Parking No parking available.
Outdoors Outdoor furniture, Garden
Reception services Invoice provided, ATM/cash machine on site, Luggage storage, Tour desk, 24-hour front desk
Cleaning services Daily housekeeping
Safety & security Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, Key access, 24-hour security, Safety deposit box
General Shuttle service Additional charge, Pet bowls, Pet basket, Air conditioning, Non-smoking throughout, Car hire, Airport shuttle Additional charge, Non-smoking rooms
Outdoor swimming poolFree! Opening times, Open all year, All ages welcome, Shallow end, Sun loungers or beach chairs
Wellness Yoga classes, Full body massage, Hand massage, Head massage, Couples massage, Foot massage, Neck massage, Back massage, Spa/wellness packages, Spa lounge/relaxation area, Sun umbrellas, Sun loungers or beach chairs, Massage Additional charge
Languages spoken English, Spanish

Hacienda Paradise Hotel Terms and Conditions

Check-in From 15:00 to 23:30
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit A damage deposit of USD 50 is required on arrival. That's about GBP 39. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Accepted payment methods Cash Hacienda Paradise Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

All seasons are subject to a non refundable clause in case of: Early departures - Unused nights

Please note that the property requires a cash deposit or a credit card authorization upon arrival in order to take care of additional charges. The remaining credit will be refunded at the end of your stay.

Please note that activities and services at the beach club have an extra charge per person.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hacienda Paradise Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Hacienda Paradise Hotel by BFH

Hacienda Paradise Hotel by Hospitality Wellbeing

Hacienda Paradise Boutique Xperiences

Hacienda Paradise Boutique Hotel Xperience Hotels

Hacienda Paradise Boutique Hotel by Xperience Hotels

How do I get the best price guarantee for Hacienda Paradise Hotel?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Hacienda Paradise Hotel. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Hacienda Paradise Hotel?

WiFi is available in all areas and is free of charge.

Is there free parking available at Hacienda Paradise Hotel?

No parking available.

What are the outdoor activities at Hacienda Paradise Hotel

Outdoor furniture, Garden

What languages are spoken at Hacienda Paradise Hotel?

English, Spanish

What are the general services offered at Hacienda Paradise Hotel?

Shuttle service Additional charge, Pet bowls, Pet basket, Air conditioning, Non-smoking throughout, Car hire, Airport shuttle Additional charge, Non-smoking rooms

Are pets allowed at Hacienda Paradise Hotel?

Pets are not allowed.

What is the check-in time at Hacienda Paradise Hotel?

From 15:00 to 23:30

What is the check-out time at Hacienda Paradise Hotel?

Until 12:00

100% real reviews of Hacienda Paradise Hotel

If you have any questions regarding the facilities or services provided at Hacienda Paradise Hotel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

7,0
Purpose of trip: Leisure trip
What was the highlight of Hacienda Paradise Hotel
It was okay. Evening staff went above & beyond others didn’t care much.
It’s a beautiful hotel, but it needs to have maintenance. Better AC unit & toilet seat.
In the room I stayed it didn’t have a toilet seat or a closed bathroom window. The AC would scape from the bathroom. When the cleaning crew came to clean they would turn off the AC and left the bathroom door wide open, so each time we walked into the room it was so hot. Also, the AC would leak water. And breakfast was only coffee & toast.
8,0
Purpose of trip: Leisure trip
What was the highlight of Hacienda Paradise Hotel
Near 5th Ave. Clean and quiet. Don’t expect internet even though they claim to have good WiFi.
Great location. Clean and quiet.
Terrible internet. No one at the desk until 10 am.
6,0
Purpose of trip: Leisure trip
What was the highlight of Hacienda Paradise Hotel
Decent stay and well located but you pay extra for things that you shouldn't
The room and bathroom were spacious and clean. The aircon was very good.
They should feel the need to charge 10 Pesos for milk with your breakfast coffee. If they are that desperate to make £0.48 on the milk, just add it to the room price before you choose the hotel. People wouldn't care if the room was £1- £2 extra per night but they don't have a great feeling when they are told that the milk or jam is an additional cost on your 'room with breakfast included' offer.
8,0
Purpose of trip: Leisure trip
What was the highlight of Hacienda Paradise Hotel
comfortable and close to everything
the front desk people were very helpful especially the one on the day we arrived friendly environment first floor with a table outside and chairs to eat or drink simple and no fuss
the flow of the shower was really slow

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